making rough sleeping rare, brief, and non-recurring in Inner Sydney.
Sydney Zero is an action-orientated, collaborative effort to make rough sleeping rare, brief and non-recurring in Inner Sydney.
The City of Sydney, the Department of Communities and Justice, homelessness services and philanthropists have come together to implement the Sydney Zero project.
The project is a place-based response, operating within the Sydney local government area. It is a person-centred approach, providing support to all people aged 18 and over who are living on-the-streets or in crisis or temporary accommodation.
A Local Leadership Group, drawn from senior representatives from participating organisations, will maintain oversight of the implementation and ongoing performance of Sydney Zero to ensure it meets its purpose.
Key to the success of Sydney Zero are the adoption of collaboration practices, which are:
1. Embedding use of the simplified By-Name-List (BNL)
The BNL provides a mechanism for the sharing of information about people experiencing rough sleeping amongst multiple service providers.
This facilitates a coordinated response to the needs of individuals; it also reduces trauma and disengagement for people experiencing homelessness by reducing the number of times they need to tell their story and by facilitating a speedier and more effective response to the person’s needs.
A BNL design group with representatives from across the collaboration has agreed a design of a simplified BNL. The simplification has been designed to make use of the BNL quicker and easier, whilst still delivering the benefits to people sleeping rough.
Each organisation involved in Sydney Zero will ensure that the simplified BNL is used for all people within scope for the project.
2. Case Coordination and Escalation
Each organisation will use the simplified BNL for assertive outreach services. It is also planned that the BNL will also be used for case coordination meetings held by CSI, HART, the Non-residents Group and the Aboriginal Case Coordination Group.
Where normal system responses are not working for an individual, the needs of this person will be escalated to the Local Leadership Group to see if a more flexible, person-centred solution can be identified.
The Local Leadership Group will also be the point at which common barriers and recommendations for system change improvements are collected, discussed and endorsed for further action.
In forming Sydney Zero, all participating organisations have noted the importance of lived expertise to inform all areas of collaborative practice.
For further information on sydney zero
please click here to contact us
End Street Sleeping Collaboration recognises the Gadigal people of the Eora Nation as the traditional custodians of the City of Sydney.